Soundbar question

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I just purchased a samsung soundbar for our living room tv, also samsung. I have it wired via hdmi to the tv in the ARC in and out jacks. Sounds great when watching tv or streaming tv or music. When I play a blu-ray movie, I get all of the sounds except the dialogue, I am guessing the center channel. I have gone through as many options as I can in the tv settings. I have called samsung support, I had everything connected the way they suggested. 

Has anyone here ever run into this situation and figured it out? Worst case scenario, I return the sound bar and connect my old home theater system back up in the living room. The garage may have to wait for an upgraded system.

I have also connected via optical cable also with the same results. 

This is story on the Blue Ray Audio (CODEC).

I don't like using Wikipedia for A V specs, but the data is accurate.

The Blue ray output a 3D solution for audio on film and the video is a  compressed media for HD creations

Your single speaker- sound-bar is having a fit & won that battle.

https://en.wikipedia.org/wiki/Blu-ray#Audio

Have you checked the settings on the DVD player?

There is no setting or knobs; its plug & play-Blue Ray- made for 5 speakers not one ~

Connect the tv’s hdmi or optical that is working with the sound bar to the DVD player. Maybe the hdmi going from dvd is bad

That cracks me up.

"Try Tweezers"

It is a 5 channel soundbar. Specs say there are 8 speakers. I will try another hdmi cable, and I have another blu-ray player to try. Currently using a ps3, which could be the issue. Old tech? not sure. 

Thanks everyone for your input.

I tried a new hdmi cable with the ps3, that was not the issue. Last year we picked up an after thanksgiving $59 samsung blu-ray player at a best buy. I plugged that one in and everything works as it should. Sounds really nice. Not as good as the receiver and speakers it is taking the place of, but those will have a new home in the garage. The goal was to get rid of some of the living room clutter and this will do the job. Now I have a fun garage project for the weekend.