What would you do?

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My wife and I went mattress shopping yesterday. It's a chore we hate to do but it has to be done unless my wife was willing to sleep on some old rags and some feathers in the corner of the room but she said she is too old to be nesting.

Went to a place called Mattress 1, they had a big flyer in the paper, so we decided to try there. They had the brand we were interested in.

There were a few customers in the store and the 2 sales hacks were occupied so we went around sitting, laying bouncing on some beds. I did not feel comfortable kicking my feet up due to wet shoes (tropical storm Gordon) and it kinda freak me out to lay my head on a pillow. I laid sideways on the beds with my feet still on the floor, this I was good with.

Sales man walked over and instantly talking at 100 mph about consumer reports, springs, coils, cooling sheets and all kinds of other stuff. Then he started on me that I am not laying on the bed improperly. I told him I was fine and he told me about 6 times that I am laying on the bead wrong and I HAD to rotate and put my feet on the bed. It reminded me about the Kurt Russel film used cars when they told the salesman you will sell a car if they get the customer to sit behind the wheel.

He was telling me the bed is not made to be laid on sideways because of the coils and springs are not built for that angle?

After 7 or 8 attempts to get me to move and me telling him I am cool he said he was going to punch me.

I looked at my wife and she had a look on her face that he did say that. I was about to get up and he grabbed my arm and yanked me trying to get me to move onto the bed. At the first moment I thought it was my wife grabbing my arm but as he was pulling me I knew it was him. On a scale from 1-10 I would rate this yank/pull a 4.

I started to pull my arm back, but he had a good grip on me and I told him to get his fuckin hands off of my and I pulled hard and released myself. I instantly got up and my wife and I walked right out the door as he was spewing he was only fooling around.

My first instinct was to punch him in his face but I resisted and left. Pissed off.

I have 2 questions.

#1 is he bullshitting me about how a mattress is built with only 1 proper way to lay.

#2 was that assault and what would you have done??

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1. The proper way for lay is the way that’s comfortable for you. If the mattress can’t handle it, wrong mattress.

2. Fuck yeah, it’s assault. He threatened you and grabbed you. I’d call the store owner/management, then the cops/

Seems pretty strange the salesman grabbed you.  Never heard of that sales tactic.  You should have dropped a deuce on the mattress.

Let it go. 

- Jeff: Rudy, what the fuck is this? Rudy, this is a red car. Holy shit! A red chariot to take my ass straight to hell!

- Rudy: C'mon Jeff! You've seen how bad business is. Thanks to Fuchs, our name is mud! Look... we had nuns, protesting out front when I got here this morning.

Jeff: Nuns?

Rudy: Yeah. I had to have Jim turn the firehose on them.

Big Jim: [holds up the still wet firehose] And I knocked them motherfuckers right on they asses, too.

Great movie reference Tim!

that is not right.  I'd go to the nearest competitor and get a good price on the bed you want. Then call the manager of the 1st store and state I want 200 less or i'm calling the cops and reporting the assault. If he says no, go in there with your huge son and throw the sales guy from bed to bed. tell him its the proper way to test things out.

OR take your muddy boots back in there, lay on the beds the way as he suggested and start muddying up the beds.  then shout "im rick james bitch! fuck your bed" and grind those muddy boots into the fabric

Maybe he was getting tired of using the same old "don't fall asleep on me" jokes they're probably always rehashing.

Fly, you wouldn’t have done any of those things.  The thread isn’t what should I do; it’s what would you do?

The sun shine..the palm trees  Florida. When you need it bad, we gotta good..  

 

What Slacker said.

#1) He's bullshitting you

#2) I'm not a touchy feely person so I would have wigged real quick. Would I have attacked the dude? Not unless he continued after I tossed him off the bed.  

Sounds like you're entitled to a discounted mattress.

 

 

Not assault-  sorry

He was just being an IDIOT- you did the right thing.

However- I would have called the store- got the manager on the phone and demand he be fired- otherwise maybe threaten assault charges.

It's tough to find good sales clerks these days.

I'd probably just take my business somewhere else, glad that I live in a place where you have bed shopping options instead of living in a war zone.

Have Judit send an email that a timeout maybe in order.

I would have humped his leg.  "Hey let's get to know each other better,  sales guy!"

Fly, I think that would be considered extortion.

Call the cops and have them review the security footage, you probably aren’t the first person he’s assaulted and won’t be the last. You showed good restraint, now make the asshole pay for his bad behavior.

 

I dunno about extortion, i kinda see it as being a good consumer based on shitty experience.. Like now he has a leg up. I would try it. As a manager, I would want to keep this under wraps. I would make that call and I bet it would work. Mostly i was just joshing though.   I like the image of Big Ted bouncing the sales schmuck off of beds.

please watch this link for humor:

https://www.youtube.com/watch?v=JcJkhSUSnek  

 

>>>>>>you probably aren’t the first person he’s assaulted and won’t be the last

Yeah.  Sounds like the guy has some anger issues.  Not only is it very poor customer relations, he could become a liability.  A letter to the manager or company headquarters is in order.

 

Some folks are more litigious than others.

Getting adversarial about it sounds like an unwanted headache.

 

Seems like you were asking for it, laying across that bed all sideways and stuff

 

 

A spring is a pretty simple device, I do not think it can tell if you are laying side to side or head to toe

 

i do not know about assault, but it might of warranted a “what the fuck”, or elbow to the chest 

Seems like a lot of effort to call the cops and blah blah.

Aint nobody got time for that.

Prosecute with your dollars, take your business elsewhere,  and move on.

>> Then call the manager of the 1st store and state I want 200 less or i'm calling the cops and reporting the assault. 

 

Fuck that noise. I would go back in and tell them you want a free mattress, delivered, or you will go to the cops and report the assault. If that had happened to me 30 years ago the guy would've probably ended up with a broken jaw, but I've mellowed considerably. I also don't use cocaine anymore...

I called the corporate office and they "talked" to the employee. The employee said there was no punch talk and he thinks he may have brushed my arm by accident and was puzzled why my wife and I left so quickly.

The corporate office wanted to know what I wanted. they thought a free mattress or something of that sort. I assured them I wanted nothing and I had already taken my $2000 business elsewhere. They were a little surprised that I wasn't looking for any handouts from them. She called me back a few hours later after watching a security tape and they informed me they shit canned the ass bag. Said I was the second person in the last month to complain about Mr. touchy feely.

 

 >She called me back a few hours later after watching a security tape and they informed me they shit canned the ass bag

  Labor Day help had to go anyway.

can't believe he said he was going to punch you?

nuts.

Mattress sales (and salespeople) are among the top tier of shadiest businesses... and a complete racket.   Price and comparison shopping is all but impossible... and that's by design.

At the end of the day, I have no sympathy for any person or company who skims a commission on a commodity item that EVERYONE needs without question.  Such a stupid structure, and its counter-productive to honesty and character in business.   

Just know the entire business model is designed to rip you off - even if you get a congenial sales person... And that's why the new generation buys beds on the internet.     One trip to a mattress store is enough to sour anyone for life, especially a savvy comparison shopper.    Add in a douchey salesman who probably has a criminal record, and it's a lock - lost customer for life.    

Its been over a decade, but I will never walk into a retail mattress place again... and would NEVER buy from one.     

 

I need a free mattress.  They ship the one they were offering you to my house.    :)

 

I think you did the best thing, report it and not expect anything. 

> Price and comparison shopping is all but impossible... and that's by design.

Yep

 Item #s and specs are store specific even though the mattress's are basically the same making it impossible to compare prices. Throw in mattress's matched to different box springs and it's tricker still.

Don't even start with the "free frame" shit and "in stock" pricing.

what did the five fingers say to the face?

https://www.youtube.com/watch?v=ZdVAH8Z5O90

 

the power of a phone call- nice.